10/09/2026: Best almond croissant I've ever eaten!
08/09/2026: The coffee and pastries were absolutely delicious, and we really enjoyed them. The space itself is beautiful, and I also loved the music selection. The other staff members we interacted with were also very kind and welcoming, especially the barista who served us.
Unfortunately, though, we had an uncomfortable experience with one of the staff members yesterday, which was a real shame, especially as it was our last stop before leaving Copenhagen.
When we entered the café, there was a shelf with merchandise from the shop, and I picked up a tote bag that I liked. I was carrying it visibly in my hand when I went to the counter to order. I showed the tote bag to the staff member, although I didn’t put it on the counter because there was some white powder/flour on the surface and I didn’t want to get it dirty.
The main issue was that I found this particular staff member quite cold and unfriendly from the beginning. My English is not perfect, and although I am usually able to order in English without any problem, her way of speaking to me made me feel quite nervous. I was trying my best to explain that we wanted two lattes and a couple of pastries, while also trying to understand what she was asking me.
I think this is what ultimately led to the confusion with the tote bag. At the end, she asked me about the tote bag, which was completely fine, and I said yes, of course, that I wanted to pay for it. She then asked something along the lines of whether I had anything else. Because of the situation and the way the interaction had gone up to that point, I understood this as if she suspected that I had taken something without paying.
Perhaps there was simply a misunderstanding, especially because of the language barrier, and I don’t want to assume her intentions. However, I was left feeling quite embarrassed and uncomfortable, as though I was being treated as if I had tried to steal something. I was genuinely doing my best to communicate, and I would have really appreciated a little more patience and friendliness.
It was particularly sad because I was leaving Copenhagen that day, and I absolutely loved this city. I would have liked to leave with nothing but good memories, so it was a shame that this interaction left me feeling this way.
Overall, the coffee, pastries, atmosphere, beautiful space and music were all wonderful, and the other staff members were lovely. I just wish this particular interaction had been different, because it unfortunately put a damper on what could otherwise have been a very pleasant final visit.
Google