De bedste restauranter i Hovedstaden

07/12/2025: Disappointing. To start with they had lost our booking.. then they said we had to pay again, which we refused. The pool was broken, so you couldn't use it (it had obviously been there for a long time). The room: The toilet was black down in the basin and there was a hole under the very worn carpet so the glass table jumped every time we walked past. The TV could only receive DR1 and DR2 and restarted probably 25 times. At night there was a terrible spectacle because the owner was holding a wild party in one of the castle halls. In the morning we had to ask them to cover for us, as they had forgotten us again. And when we checked out they didn't think they had handed over our voucher... so we had to email it to them and wait for them to print it. Generally unprofessional!! Sidenote. They said it was fully booked, but we were only 2 tables down for breakfast and we didn't see a soul.

07/12/2025: We had booked a stay at Sauterhus Slotshotel for 2 nights, 3 rooms with both breakfast and dinner as part of the celebration of my mother's 70th birthday. The choice fell on this hotel because it had an indoor pool, so that both children and grandchildren could enjoy themselves during the day. Unfortunately, we were very disappointed already upon arrival. When we asked where the pool was, we were told that it had been closed for several months and was still not working. We booked the stay already 4 months ago, and we had not received any kind of information that the pool would not be available. That part was extremely frustrating, as it was the main reason why we chose the hotel. As compensation, they offered a bottle of sparkling wine and some soda for the children, which certainly did not match the disappointment - and we therefore politely declined. Unfortunately, the service at the reception was far below acceptable. Maurice, who served us, was both arrogant and uninterested in helping. At no point did we experience any understanding, friendliness or attempt at a real solution from his side. This made the disappointing situation even worse. All in all, the stay did not meet expectations at all, and it was a disappointing experience on a day that should have been special and festive.

08/11/2025: The place is closed, not sure if the Google needs updating bby the owner? Very disappointed 😞 😔 😕 😪

19/10/2025: It's closed. There's no point in going. It's been closed for a long time and Google isn't up to date.

12/10/2026: Worst food poisoning of my life

02/10/2026: You are one of the best pizzerias in CPH! the food is always at its best state, the service is excellent, and delivery is always punctual and cordial! Thank you!!!

07/08/2026: Closed, even though it said open on the door and Google

12/08/2026: Nice and polite service by Swedish head waiter visited the place 3 days

06/08/2026: Ordered the sandwich offer. After a long wait and asking for our sandwiches a couple of times we gave up after 1 hour 20 minutes and asked to cancel our order and get our money back (ordered via QR code on the table). There was no problem, the staff was courteous, apologized and gave us our money back. Unacceptably long wait for food.

14/09/2026: The pastries are to die for! Especially the Kardemome.

04/08/2026: Didn't get my child's bun and there was a lot of pee

31/05/2026: Terrible service, they don't even look you in the eye and say "hello". It's good to hire young people, but please take the time to train them. I waited 15 minutes without being able to order, they are busy processing online customers. "Unprofessional"

12/04/2026: Apart from a nice employee, there is nothing good to say about the place. The food is disgusting, the salads seem old, and the sandwich bread is dry. The restaurant is filthy, the floor and door are completely destroyed, the windows are super dirty and so are the tables, even though there were no customers. Very disappointing experience

20/05/2026: Update your opening time here!! It was closed!!

12/02/2026: I ordered take away for 4 via Wolt and unfortunately the food was very disappointing. Chicken bowl was cold, dry and just not tasty… noone finished any of the food. Will not order again.

03/11/2026: Absolutely terrible food for the money - incredibly poor quality - absolutely appalling for the price.

15/08/2026: Never experienced such arrogant and bad service. They were clearly tired of us only having coffee. But we have solved it for you now, as we will certainly never come again! Sorry we disturbed you and interrupted your private conversations

13/08/2026: Ordered a burger - it came out again a couple of hours later, from both ends. Can't believe they're allowed to run a kitchen like that.

30/05/2026: Ordered on wolt got a cold pizza our no 3 km away tastes terrible the base is too soft too much spice

18/09/2026: More expensive and worse quality than 7/11 Avoid if possible

08/09/2026: All went well in general, friendly staff and products are just as expected. But it is not ok, with today’s technological possibilities, that one price is displayed on a screen and another price is being charged without the staff being able to change.

02/10/2026: We finished a gig in cph and had the best food here!!! We highly recommend this place 💙

05/09/2026: Never order food from here. The pizza was undercooked, the salad on the pizza was grey and it all just tasted really bad. We ordered 8 pizzas and none of them tasted even remotely good. Would have been more satisfying with a frozen pizza instead.

12/06/2026: Unfortunately closed, very cold winter day. Could have had a cup of hot coffee, and also no coffee carts at Havfruen. But the area is nice to walk around. Visited the kiosk again on a summer day, and had a good cup of coffee. Nice large selection of delicacies, but a bit expensive. Sweet service.

06/06/2026: We were there yesterday and are still stunned by the staff's behavior. From the very beginning, we were treated rudely and condescendingly. When we tried to resolve the situation, one of the employees even became aggressive and banged on the window from the inside, right next to my boss. Such behavior is absolutely disrespectful. I have rarely experienced anything like it. No matter how hungry or thirsty you are, after this experience I would never buy anything there again. Anyone who values ​​respectful treatment should definitely find another place.

19/08/2026: Ordered a Sheekh Kebab Roll, it was cold, the yufka flatbread was stiff, there was so minimal meat in it, few cucumbers and the rest lettuce, and over-drenched in dressing. He couldn't find what he needed to make it, he searched in drawers and cupboards? This is actually the first time I've been nervous about eating takeaway. Didn't seem like something they sold a lot of, and you wonder how long it's been sitting there. It was 75 kr right out the window.

24/07/2026: By mistake I ordered from Punjabi Østerbro, namely Amagerbrogade. I immediately called Østerbro and asked for help to correct the order. However, they would not help and said that I should call YoYo myself, as they would not cancel the order. Could not find the number for YoYo, so drove from Amager to Østerbro for the food. When I arrive, there is no food, as they say the order has been cancelled. On the way home they call and say that the food is ready. When I arrive again, I can see that he is standing there making it. I simply think that they showed very well that I could not just get hold of someone at YoYo and they could then have scored payment without delivery.

07/08/2026: It is shit dirty there in the eating area. And they are understaffed. So busy. People are literally sitting in other peoples’ leftovers eating.

15/05/2026: Writes the wrong name at the cash register and then there are 6 employees staring at coffee etc. on the counter. Wrote Aksel instead of Christian. It's not so easy to hear wrong. Mistakes happen but completely indifferent treatment afterwards